Beyond Mute and Unmute

Thursday 22 October

09:30-10:30 Book Your Place

Can't make this date?

Further dates will be added in 2027

Please note: Bookings are non-refundable and non-transferable. Please ensure you can attend before booking.  View Booking & Cancellation Policy 

All times shown are UK time.

Knowing how to mute, share your screen or launch a poll doesn't automatically make an online session engaging.

Virtual audiences behave differently. Attention is easier to lose, silence can feel uncomfortable and interaction needs to be deliberately designed.

This Masterclass focuses on the practical delivery techniques that can make online meetings, presentations, training sessions and events feel more confident, engaging and professional.

Engage people from the start

Create a stronger opening and set expectations for participation.

Use your voice effectively

Use pace, tone, pauses and emphasis to maintain attention and add energy to your delivery.

Create confident camera presence

Consider eye contact, positioning, movement and how you appear on screen.

Build in meaningful interaction

Use questions, polls, chat and participation techniques with purpose rather than simply because the tools are available.

Handle silence and difficult moments

Know what to do when nobody answers, participation drops or things don't go quite to plan.

This session is designed for anyone who needs to communicate effectively with groups online, including people who deliver:

Training · Presentations · Webinars · Briefings · Meetings · Online events

You don't need to be a professional trainer or presenter. The session is suitable for anyone who wants to feel more confident and keep people more engaged when delivering online.

The learning doesn't have to stop when the Masterclass ends. You'll also receive practical resources designed to help you revisit the key techniques and apply them in your workplace.

Masterclass Companion Guide

A practical reference guide covering the key techniques from the session, so you can revisit what you've learned when you need it.

7-Day Productivity Challenge

Simple follow-up activities designed to encourage you to apply what you've learned in your own workplace over the following week.

Certificate of Attendance

A PDF certificate confirming your attendance at the Workplace Productivity Masterclass.

Learn it | Apply it | Make it part of the way you work.

Practical, focused and live

This is a practical, instructor-led session built around real virtual delivery challenges. You'll see techniques demonstrated, consider how they could work in your own sessions and have opportunities to participate and ask questions.

Live online

Join from wherever you're based.

Practical demonstrations

See techniques being used, not just explained.

Focused learning

One workplace challenge explored in 60 minutes.